To get the FCRC Software help scheduled please make sure to fill up the form below to the best of your knowledge.
Besides the choice of which software you need the help with, please provide us with the essential information by filling up the drop-boxes on the bottom of the form. More information you provide will help us to accelerate the scheduling appropriate for your needs.
*Please enter your RU Username (such as smithj and NOT firstname.lastname@example.org):
*Type of FCRC Software:
FCS Express (Software)
*Select an option:
- Help with Instrumental Setup
- Troubleshooting on the Instrument
Specify the urgency of the service required and suggest at least three time options which work for you:
Additional Notes and Comments: